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Privacy Policy

Any personal data collected through this website will be treated as confidential in line with the principles of the Data Protection Act 1998.

Privacy Statement: At Ten for Zen we are committed to protecting the privacy of our members and website visitors. Our relationship with you is valuable and we understand the importance you place on the privacy and security of information that personally identifies you. In that respect, and whether you are a first-time visitor to our website or a regular user, we take your privacy seriously. Please read the following in order to learn more about our privacy policy and our information gathering and dissemination practices.

1. Why we require your information Ten for Zen provides a variety of online offerings, including information about Ten for Zen and Partner Organisations, products and services. Ten for Zen collects personally identifiable information when you subscribe to our email newsletter and when you register to use any of the online services. We ask you for personal data only when it is needed to provide goods or services you have enquired about or asked us to provide or to respond to your request for information. You do not need to provide us with personal data simply to browse our site. Ten for Zen use this information in order to customise the content you see on our pages, to fulfil your request for certain products and services, to communicate with you generally and to contact you about special offers, promotions or new events and services, and for quality assurance purposes.
2. What information do we collect? We will collect information from you in the following circumstances:
   

Registration:

Some areas of our website require you to be registered with us prior to access being made available to a particular area of the website or to obtain certain services. Our registration process involves providing us with your name, address, telephone and fax number and e-mail address and we may also request some optional information on your family, lifestyle, employment status and social circumstances. We use this information to provide you with the service you have requested or to answer your queries.

Discussion Forums:

Users of our website are offered the opportunity of participating in discussion forums and posting news, comments and other content to message boards. These services enable users to interact easily with our staff and other visitors to the site about Ten for Zen and its products and services. The discussion forums and message boards are not private forms of communication and therefore any information which is posted on them can be accessed by the general public.

Email Newsletter:

Receipt of our email newsletter requires you to subscribe prior to receiving the newsletter via email. Our subscription process involves providing us with your name and email address and we also request whether or not we can contact you regarding other matters, which you can decline. We use this information to provide you with the service you have requested or to answer your queries. You may unsubscribe at any time using the same form on this website that you use to subscribe.

Contest and Surveys:

From time to time we may offer users the option of participating in contests or surveys. Participation is entirely optional. Any information you provide during the course of a contest or survey is used by us in order to conduct research, improve our facilities and services or award prizes. Additional terms and conditions may apply to contests which will be notified to prospective applicants.

Information from Other Sources:

In our normal course of business,Ten for Zen may choose to supplement the contact information provided by our users with information from third party marketing firms. We would use this additional information (e.g. demographic and census information) to help us to serve you better by, for example, targeting some of our offers, promotions, services and other events to you, or to contact you for quality assurance purposes.

Website Usage Data:

With or without cookies, our website keeps track of usage data, such as the source address that the page request is coming from (i.e. your IP address, domain name), date and time of the page request, the referring website (if any) and other parameters in the URL (e.g. search criteria). We use this data to better understand website usage so we know what areas of our website users prefer. This information is stored in log files and is used for aggregated and statistical reporting but is not attributed to you as an individual.

Security:

We recognise industry standards and employ security safeguards to protect information from unauthorised access and misuse. We use the most accurate and current information you provide in order to process your request.

User Submissions:

Please do not post confidential or proprietary information to our website, other than to the online business tools. Any material, information or any other communication you transmit or post to our website (other than your personal information and information posted to any of the online business tools) will be considered non-confidential and non-proprietary unless we are advised to the contrary and we will have no liability for it.

Ten for Zen will be free to copy, disclose, distribute, incorporate and otherwise use the communications in all data, images, sound, text and other things embodied therein for any and all commercial or non-commercial purposes. Users of our website are prohibited from posting or transmitting to or from this site any unlawful, threatening, libellous, defamatory, obscene, pornographic or other material that would violate any law.

3. What information do we share? There are times when we are required to share the information we learn from you with other parties. We do not sell or rent this information to others but will send personally identifiable information about you to other companies or people in the following situations. Agents Ten for Zen will share your information with professional advisors, strategic partners, survey and research organisations, and other individuals and organisations whom we employ to perform functions in certain situations on our behalf. Examples of these functions include following up on enquiries (including by phone, email, post or fax) for quality assurance purposes. These agents have access to the personal information required in order to perform their functions but may not use it for any other purpose. Compliance with law We will release personal information where we are required to by law or by the regulations and other rules (including auditing requirements) to which we are subject. We may also exchange information with other companies and organisations for fraud protection and credit risk reduction. Consent Other than in the above situations you will receive notice from us when your personal information might go to third parties and you will have the opportunity to decide not to share that information.
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Changes to Privacy Policy. We may edit this policy from time to time. If we make any substantial changes we will notify you by posting a prominent announcement on our web pages.
Your Rights: You have the right to ask for a copy of the information held by us in our records in return for which we may charge a small fee. You also have the right to require us to correct any inaccuracies in your information. Contact us for further details.

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